Small Engines (Lawn Mowers, etc.): Ardisam Earthquake MC43E Caught on fire, Ardisam, Earthquake

Question
I have an Earthquake MC43E that I purchased about two months ago from one of those "big box stores"

While I was using it today I began to smell gasoline.  I checked the fuel cap and made sure it was tight, I continued to use it when the cultivator virtually EXPLODED and caught on fire.  The fire spread to a pile of dry grass, weeds, in my garden while i went to retrieve a garden hose to put the fire out.  I put the fire out.  I called the store and they told me to call the company.  I told them of my great concern with this product.  The person I spoke to on the phone said that they have had several of these units returned that have caught on fire in the past.  Since I am past the 30 day period I am left to fight my own battle.  

My question is two fold:

Have you ever heard of this product and problem?

Who should I contact for warranty service?

Thanks

Answer
Paul:  

I would suggest you call the company at 800-345-6007  or try www.getearthquake.com for a resolution to your problem.  They got a great bunch of people in customer service that should be able to help you rectify this problem.