Small Engines (Lawn Mowers, etc.): More questions with Bent Crankshaft, arinet, john thanks

Question
John.  Thanks so much for your response yesterday to my TORQUE questions... the website you provided was wonderful.

However, the second website, which I believe was to direct me to a breakdown of the engine did not load... saying something about "Access Denied"
http://hayward.arinet.com/scriptsEmpartISAPI.dll?MF&app=ASP〈=EN&TF=Mainfra...

Any thoughts on why I can not view this PL diagram?
Thank you again in advance.

Answer
Hello Again Joshua:

Try this Site Addy; //hayward.arinet.com/scripts/EmpartISAPI.dll?MF&app=ASP&lang=EN&TF=Mainframe&LoginID=hywd&loginpwd=hywd&Partner=HYWD&LoginID=hywd&loginpwd=hywd&Partner=HYWD . It May be Due to your IE or you May Not have Adobe Reader Loaded onto your PC. Please, Do Not Hesitate, If you Hit a Snag or this Does Not Correct the Problem, I am Here if You Require More Assistance. Hope this Helps. Let me Know What Happens, Please. May the All Mighty Bless You and Yours. Thanks.

Good Luck

Respectfully

John

PS: I am Allowed to Answer 10 Questions a Day. If you See I am Maxxed Out, then Try Submitting your Question at or Just After 8pm EST (US). My New Day Starts then. Comments and Ratings are Greatly Appreciated. Thanks.

Respectfully

John