Volkswagen has acknowledged the issue and has issued a Technical Service Bulletin (TSB) to address the problem. The TSB recommends that the timing chain be replaced at 120,000 miles or 10 years, whichever comes first. Volkswagen will cover the cost of the repair if it is performed within the warranty period.
If you own a 2010 Volkswagen Passat and you are experiencing problems with the timing chain, you should contact your local Volkswagen dealer to have the repair performed. Volkswagen may also be willing to assist you with the cost of the repair if you are outside of the warranty period.
In addition to the TSB, Volkswagen has also issued a customer satisfaction campaign to address the timing chain issue. Under this campaign, Volkswagen will extend the warranty on the timing chain to 10 years or 120,000 miles, whichever comes first. This means that if your timing chain fails after the original warranty period has expired, Volkswagen will cover the cost of the repair.
If you are concerned about the timing chain issue in your 2010 Volkswagen Passat, you should contact your local Volkswagen dealer to discuss your options. Volkswagen may be able to help you with the cost of the repair, even if you are outside of the warranty period.
