Ford navigation is an option available on all Ford vehicles as an add-on to the "SYNC" audio system. With navigation, users have the ability to talk on the phone with a Bluetooth-enabled device, receive turn-by-turn directions, locate Points of Interests, and transfer phonebooks and data from a phone to the system. On occasion, the navigation system may need to have a master reset performed. This task permanently deletes all data stored on the system and resets the preferences to the factory settings.
Tap the "Phone" button located on the top left corner of the screen.
Click "Settings" and "Advanced" from the touchscreen.
Select the "Master Reset" option by scrolling down the advanced settings menu.
Press "Yes" when asked to confirm the master reset. A notification of completion will appear on the touchscreen when the reset is completed.